Jobs at Boom

Boom Chicago is a comedy institution based in Amsterdam. Since 1993, we've mixed sharp writing, quick thinking and high production values to create fast, clever and funny shows. In addition to live shows in Amsterdam, Boom Chicago tours the world, performing at theaters, festivals and corporate events around the globe. We are also active in television, and video for web platforms and corporations.

Almost 100,000 people each year see our trademark live improvisation and sketch show in our 225-seat theater in Amsterdam, where we perform almost every night. We serve a delicious dinner before the show and drink service continues during the show.

Do you want to join the 50 great people and two jerks who work at Boom Chicago? It's a wonderful place.

Sales department
Box Office Employee
Department: Reservations and Sales
Part-time, very suitable for a student

Are you looking for a part-time job in a dynamic and enjoyable environment? Please read the job description and react via the details below.

The Box Office Department must be seen as the focal point of contact by both operations and sales. The Box Office Employee provides direct customer advice and service over the telephone and in the front-desk general services environment of the Boom Chicago Box Office. The Box Office Employee works under general supervision of the Box Office Manager and Box Office Supervisor. Sells tickets using a computerized ticketing system (Filemaker Pro), handles customer account transactions, provides customer assistance, and processes cash, credit card, and check sales.  Balances the Box Office cash register and maintains appropriate sales records.

Duties and responsibilities
The job consists of performing task listed below in order of importance:

●    Provides direct front-desk customer assistance; directs and provides information to customers, and facilitates the resolution of customer complaints and queries
●    Answers telephone calls, faxes, emails, website reservations, and follow-up voice mail recordings and refers callers to the appropriate parties; informs the AUB and other ticket distributors of Sold Out/Buyout events
●    Data entry and documentation into Filemaker database and other relevant databases with great attention to verifying the detail of the data being entered
●    Recommends improvements in the operational process and procedures
●    Performs miscellaneous job-related duties as assigned by the Box Office Manager and/or Box Office Shift Supervisor

Knowledge, abilities, and skills required:
●    Ability to provide excellent customer service skills
●    Excellent communication and interpersonal skills, business judgment, experience and product knowledge
●    Sales oriented and pro-active.
●    Good organizational skills
●    PC literacy
●    Very good verbal and written language skills as well in English as in Dutch
●    Ability to remain calm and directed under stress
●    Professional phone manner in dealing with customers
●    Ability to compose and type business letters
●    Preferable general knowledge of cashiering and of cash management principles

Send your Dutch motivation letter and CV to Femke Monaghan at femke@boomchicago.nl

Actors
Auditions are held about once a year in Chicago and Los Angeles. There are no set dates, but we will send out an announcement to those who send us an email. Send your details to Artistic Director Jon Rosenfeld at jon@boomchicago.nl

Promoters
We are often looking for people to assist with the distribution of promotional material throughout the city.

If you are a young English speaker, looking for only 5 - 10 hours of work per week, and enjoy working outside in a fun environment, this might be for you! It is also helpful if you speak and understand at least a bit of Dutch.

Mail your CV (with photo) to Promotions Team Manager Jesse Cohen at jesse@boomchicago.nl

Kitchen
We are not hiring right now, but it never hurts to send in your CV. Contact Dave Cahill at davec@boomchicago.nl